Support for Light AI

Contact Support

If you're experiencing issues with Light AI or have questions about the app, please contact our support team:

Click here to email

Common Issues

Subscription Questions

For questions about your subscription, billing, or refunds:

  • Subscription management is handled through Apple's App Store
  • You can manage your subscription through iOS Settings > Apple ID > Subscriptions
  • For refund requests, please contact Apple Support directly

App Functionality

If you're experiencing issues with the app's features:

  • Ensure your app is updated to the latest version
  • Check your internet connection for message delivery issues
  • For image upload problems, verify camera permissions are enabled
  • Try restarting the app if you encounter persistent issues

Other

For more information about Light AI, please refer to our: