Support for Babel

Contact Support

If you're experiencing issues with Babel or have questions about the app, please contact our support team:

Click here to email

Common Issues

App Functionality

If you're experiencing issues with the app's features:

  • Ensure your app is updated to the latest version
  • Check that your internet connection is working for images to load properly
  • If word definitions aren't appearing, try restarting the app
  • For search issues, try using more general terms or check spelling

Notifications

To manage Word of the Day notifications:

  • Enable or disable notifications in the app settings
  • Set your preferred notification time
  • If notifications aren't appearing, check your device notification settings
  • You can also manage notifications through iOS Settings > Notifications > Babel

Image Attribution

Regarding images in the app:

  • All images are sourced from Wikimedia Commons and similar free repositories
  • Attribution information is available by tapping the info icon on any image
  • For more details about image licensing, see our Terms of Service

Technical Help

If you encounter persistent issues:

  • Restart the app completely
  • Update to the latest version from the App Store
  • Check your device's available storage space
  • Reinstall the app if problems persist